These terms govern use of PorteCash accounts, quotes and transfers offered by PorteCash Pty Ltd (ACN 703 381 748). Effective 30 October 2026. Version 2026-10-30.
PorteCash is live. Create your account to see live rates and send money to Africa instantly. Pay with Visa, Mastercard, Apple Pay, or Google Pay. Creating an account means you agree to these terms and the Privacy Notice. You must be able to form a contract and you must use your own identity. Keep your credentials private. You are responsible for activity on your account until you tell us it is compromised.
A locked quote shows the amount you send, the fee, the exchange rate, the amount the recipient is quoted to receive, and the time the rate expires. Those figures come from the payment engine. A quote is not a completed transfer, and it is not settlement. If the engine does not return a rate, fee and receive amount, no quote is shown and no payment is taken.
Where card checkout is offered on an active corridor, you can pay with Visa, Mastercard, Apple Pay, or Google Pay through Stripe hosted checkout. PorteCash does not store your card number. The amount charged is the amount on the quote. Stripe accepting a card is not settlement of the transfer.
50+ markets are mapped. International sending is available via Stripe, Relworx and Klasha where that corridor is active. A mapped market that is not active does not show a rate and does not take a payment. International sending from DR Congo and South Sudan is disabled. PorteCash does not provide physical cash itself.
On an active corridor, the transfer is submitted for the timing shown on your locked quote. “Instantly” means that submission path. It is not a promise that every market, method or amount is available, and it is not a promise that the recipient has been paid.
PorteCash makes its own compliance decision. Sanctions screening fails closed. A compliance hold blocks irreversible submission. We may refuse, delay or request more information. We do not tell you the detail of a suspicious-matter decision.
If we cannot tell whether a provider received a payment, the payment stays unresolved. We do not automatically retry it, send it to another provider, or create a second payment. It is resolved from evidence. Provider confirmation, settlement and reconciliation are different states.
Fees and the receive amount are disclosed on the quote before you confirm. We do not add a PorteCash charge after that confirmation. A partner fee that was not on the quote is not taken. Nothing in these terms excludes a guarantee or right that the Australian Consumer Law does not allow us to exclude.
Email support@portecash.com with the quote or transfer reference if you have one. We will acknowledge the complaint and investigate it. These terms do not claim membership of an external dispute scheme. No AFSL number is claimed here.
These terms are governed by the laws of Australia. If we change them, the new version will show its effective date on this page. Continued use after that date is acceptance of the new version, except where the law requires a different form of notice. You must not use PorteCash for unlawful activity, sanctions evasion, fraud, or to send money for someone you cannot identify.
